Privacy Policy
Last updated: May 17, 2026
Corix Labs operates this store and website, including all related information, content, features, tools, products, and services, in order to provide customers with a curated shopping experience. Corix Labs is powered by WooCommerce, which enables us to provide these services.
This Privacy Policy explains how we collect, use, and disclose personal information when you visit, use, or make a purchase through our website or otherwise communicate with us.
Please read this Privacy Policy carefully. By accessing or using the website and related services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
When we refer to “personal information,” we mean information that identifies or can reasonably be linked to you.
Depending on how you interact with the website and services, we may collect:
• Contact details including your name, billing address, shipping address, phone number, and email address
• Financial information including payment details and transaction information
• Account information including usernames, passwords, preferences, and settings
• Transaction information including viewed products, purchases, returns, and order history
• Communications with us including customer service enquiries
• Device information including IP address, browser information, and device identifiers
• Usage information including how you interact with the website and services
Sources of Personal Information
We may collect personal information:
• Directly from you when you place orders, contact us, or create an account
• Automatically through cookies and similar technologies when you use the website
• From service providers who process information on our behalf
• From business partners or third parties where permitted by law
How We Use Your Personal Information
We may use personal information for the following purposes:
Providing and Improving Services
To process orders, handle payments, arrange shipping, manage accounts, facilitate returns, provide customer support, and improve the customer experience.
Marketing and Advertising
To send marketing communications and display advertisements relating to products or services that may be relevant to you.
Security and Fraud Prevention
To protect customer accounts, secure transactions, prevent fraudulent activity, and maintain website security.
Customer Communication
To respond to enquiries, provide updates, and maintain customer relationships.
Legal Compliance
To comply with applicable laws, legal obligations, regulatory requirements, and valid legal requests.
How We Disclose Personal Information
We may disclose personal information:
• To WooCommerce and service providers supporting payment processing, shipping, analytics, hosting, and IT infrastructure
• To business and marketing partners where relevant for advertising or promotional services
• Where required by law or legal process
• In connection with business restructuring, mergers, or similar transactions
• Where customers request or consent to disclosure
Relationship with WooCommerce
Our store operates using WooCommerce. WooCommerce may process personal information to support website functionality, store operations, and customer experience improvements.
Information submitted through the website may be transmitted to WooCommerce and related service providers, including providers located outside your country of residence.
Third-Party Websites and Links
Our website may contain links to third-party websites or external platforms. We are not responsible for the privacy, security, or content of third-party websites.
Customers should review the privacy policies and terms of any external websites they visit.
Children’s Data
The services provided by Corix Labs are not intended for children.
We do not knowingly collect personal information from individuals below the age of majority in their jurisdiction.
Security and Retention of Information
We take reasonable measures designed to protect personal information. However, no system or method of electronic transmission can be guaranteed to be completely secure.
Personal information is retained only for as long as necessary to:
• Provide services
• Maintain customer accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements and policies
Your Rights and Choices
Depending on your location, you may have rights relating to your personal information, including:
• The right to access information we hold about you
• The right to request deletion of personal information
• The right to correct inaccurate information
• The right to request transfer of personal information
• The right to object to certain processing activities
• The right to withdraw consent where processing is based on consent
Marketing communications can be unsubscribed from at any time using the unsubscribe link provided in emails.
We may require identity verification before processing certain requests.
Complaints
If you have concerns regarding how your personal information is processed, please contact us directly.
Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Personal information may be transferred, stored, or processed outside your country of residence.
Where required, international transfers are carried out using recognised legal safeguards and appropriate data protection mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page together with the revised update date.
Contact Information
If you have questions regarding this Privacy Policy or your personal information, please contact:
Corix Labs
115 Keddington Road
Louth
ENG
LN11 0BA
United Kingdom
Email: info@www.corixlabs.co.uk
For the purposes of applicable data protection legislation, Corix Research Labs UK Limited (trading as Corix Labs) acts as the data controller for personal information processed through this website.
